Refund policy

REFUND POLICY

At Revella, we want you to be completely satisfied with your purchase.

Returns
You have 30 days from the date of delivery to request a return.

To be eligible for a return, your item must:
- Be unused and in original condition
- Be in original packaging
- Include proof of purchase

Due to hygiene and safety reasons, used wellness or personal care devices cannot be returned unless faulty.

Refunds
Once your return is received and inspected, we will notify you of approval. If approved, your refund will be processed to your original payment method within 5–10 business days.

Faulty or Damaged Items
If your item arrives damaged or defective, please contact us within 48 hours of delivery with photos.

Return Shipping
Customers are responsible for return shipping costs unless the item is faulty.

Contact
For return requests, email: info@revellawellness.com